Frequently Asked Questions

TROUBLESHOOTING

No LED Lights?
  1. Check that the unit is turned on. See bottom of unit.
  2. Check the batteries for +/- orientation.
No Foam?
  1. Check that the unit is turned on. See bottom of unit.
  2. Check the batteries for +/- orientation.
  3. Check that there is enough water in the Activation Tray.
  4. Check your glass type. Make sure it has the correct shape.
  5. Check the type of beer you are drinking (high alcohol beers have less head).
  6. Check to see if your beer is flat. NOTE: Too many activations can flatten beer.
  7. Try using a glass with a thinner glass base.
  8. Beer may be too cold. Allow beer to warm slightly.
Too Much Foam?
  1. Some beers are brewed to have more foam.
  2. Always test a small portion of beer before pouring an entire glass.
  3. Use a 16 oz. glass or more. 20 oz. is best for a 12 oz. beer.
  4. Use a glass with a thicker base to reduce the amount of ultrasonic vibration.
  5. NOTE: OVERFLOW POSSIBLE. Use cold beer. As beer heats up, gases expand and could cause possible overflow.

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